GSHPA’s Cookie Story Finds Success

Janet Donovan
President and CEO
Girls Scouts in the Heart of Pennsylvania

A recent Associated Press story regarding unsold Girl Scout Cookies on a national level highlighted the challenges that many Girl Scout Councils faced as we emerge from a nationwide pandemic. This was not the story for Girl Scouts in the Heart of Pennsylvania.

Like many nonprofits and businesses, Girl Scouts in the Heart of Pennsylvania (GSHPA) was not immune to the trials COVID-19 forced upon our organization.

But we met those challenges and in many ways exceeded our goals. Our Girl Scouts thought like entrepreneurs. We found creative and innovative ways to reach our membership, our volunteers and to continue to implement our important girl-led programs. Those connections were especially crucial to many girls in our membership during this time of unprecedented isolation.

GSHPA, which represents 30 counties in central and northeastern Pennsylvania, worked hard to seek out that success during this past cookie-selling season, which officially ended in April.

We are proud of our efforts!

In fact, our local inventory controls, unlike the overall theme of the AP story, were actually tighter this year than in years past.   

We did have fewer Girl Scouts participating in the program this year, but our program leadership, which collaborated with every department in our organization (as well as neighboring Girl Scout Councils), projected, budgeted and adapted appropriately.

We found new and exciting ways for our Girl Scouts to sell safely both online and in-person, which included holding traditional cookie booths.

Here are some key highlights:

·         In our S’mores Executive Club, which is an exclusive club that spotlights our brightest entrepreneurs who go above and beyond our product program efforts, the number of girls reaching that benchmark in 2019 was 94. In 2021, that number was 138, an increase of 46 percent.

·         In that same time period, our Girl Scouts increased their average number of cookie packages sold from 178 to 231.

·         When COVID hit in 2020, Girl Scouts sold about 300,000 packages that year in direct sales. This year, and under most of the same conditions, our planning paid off. Our Girl Scouts sold more than 580,000 packages.

In fact, when our council began our booth sales for 2021, we couldn’t meet the initial demand.

“Although our booth opportunities were down 50 percent this year (locations where businesses allow us to sell directly) our girls created safe and innovative ways to continue to reach their goals. During the first two weeks of our direct sales in March, we connected with a sister Girl Scout Council to purchase cookies from them so as to meet the demand of our local entrepreneurs,” said Jess Delp, GSHPA Director of Product Program and Retail.

We are also very proud of the overwhelming success of our 2021 Gift of Caring program. This council-wide service project gives our GSHPA community the chance to donate cookies to military troops overseas and other nonprofit partners.

This year, Operation Gratitude was the recipient of our Gift of Caring initiative, and we easily surpassed our goal of donating 30,000 boxes to troops. Donations were up by 60 percent! Those donations are a testament to the giving nature of our local Pennsylvania communities.

It’s important to note that all proceeds from the Girl Scout Cookie Program remain local and help to fund all of our programs: our camps, outdoor programs, STEAM, leadership training and more.

We know that we will continue to face many challenges as we tackle the rest of 2021 and plan for 2022. But the lessons learned during these past 15 months have certainly shown us that we can adapt and find success in the most trying time period in recent history.

We are grateful to note that we have a strong and resilient GSHPA community to thank for our support as we move forward and we thank the central Pennsylvania community. Your support allowed us to experience the success that we enjoyed.

How you can help

GSHPA has received questions regarding how to reduce the excess cookie inventory of our sister Girl Scout Councils. We appreciate your outpouring of support!

To help, please visit digitalcookie.girlscouts.org/scout/girlscouts2021 where you can donate cookies to first responders, food banks, and other worthy causes. In addition to helping other Girl Scout Councils with their cookie inventory, part of your donation will support local GSHPA Girl Scout Troops as well.

Thank you!


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